Do you have a physical location?
Eara Hearing is primarily an online hearing aids company. We are currently preparing our offline stores in the United States; for now we only operate through our official website at earahearing.com and you can place orders through our online store.
Where are Eara Hearing Products manufactured?
Our products are manufactured in China with our entire support team and Audiology team, located in the United States.
What are the ways to contact the Eara Hearing Customer Support team?
You can get in touch with our Customer Support team either through the web form at this link, by email (info@earahearing.com). You can also call the Customer Hotline at 800-933-0885 during our operation hours between 8am to 4pm (EST), available on Monday to Friday.
How are Eara Hearing hearing aids affordable?
We have our own manufacturing facility, which enables us a better cost control and set high-quality hearing aids comparable to costly, traditional ones (but for thousands less in terms of the cost).
Does the Explore Li+ allow phone calls on the hearing aids?
Yes, you can make phone calls with our Explore Li+. Ensure that your phone has Bluetooth version 5.3 or earlier (Bluetooth 5.3 is backward-compatible with previous versions). However, successful connectivity may also depend on specific circumstances and device compatibility.
Does the Explore Li+ hearing aids come in different/other colors?
Currently, Explore Li+ is only available in Dark Grey. We have more color options in the planning so stay tuned! Subscribe to our newsletter to receive the latest information about Eara Hearing.
Can Explore Li+ series be used for severe hearing loss?
The Explore Li+ are OTC hearing aids designed to suit mild to moderate hearing loss.
What is the max dB output for the Explore Li+ series?
The max dB output is ≤ 117dB + 3dB for the Explore Li+ series.
What is included in Eara Hearing's free audiology services?
Our services include a detailed hearing assessment, personalized consultation, and expert recommendations for hearing aids and other solutions. This holistic approach ensures you get the best possible care and support.
Why are Eara Hearing aids more affordable than those from other hearing health professionals?
Eara Hearing aids are more affordable because we prioritize accessibility without compromising on quality. By streamlining our supply chain, leveraging advanced manufacturing techniques, and minimizing overhead costs, we are able to offer high-quality hearing aids at a fraction of the cost. Additionally, our commitment to transparency and direct-to-consumer sales eliminates the middleman, further reducing prices. This approach ensures that more individuals can benefit from our innovative hearing solutions without facing financial barriers.
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