Are Lexie, Eargo and Go Hearing Going Out of Business? What Hearing Aid Users Can Do Next

If you own Lexie, Eargo or Go Hearing hearing aids, you may have heard that their parent company is winding down its U.S. operations. Understandably, this has left many customers wondering whether their hearing aids will continue working—and where they can turn when they need support, replacement parts or a new pair.

The important news is that you do not have to stop hearing better.

Although a hearing aid company’s closure can create uncertainty, it can also be an opportunity to evaluate what you need from your next hearing aids. Eara Hearing offers several rechargeable OTC hearing aid styles, from simple behind-the-ear models to customizable Bluetooth hearing aids and discreet in-the-ear options.

Are Lexie Hearing, Eargo and Go Hearing Going Out of Business?

LXE Hearing has announced that it is winding down its U.S. operations. The company is connected to several familiar names in hearing care, including:

• Lexie Hearing

• Eargo

• Go Hearing

• hearX

• The hearX Screening and Diagnostic business

Eargo and hearX merged in 2025 to form LXE Hearing. hearX was the company behind Lexie Hearing, while Go Hearing was another brand within the combined organization.

Some Lexie products were marketed as “Powered by Bose.” However, Bose is a separate company and is not going out of business.

The most accurate description is that LXE Hearing is winding down its U.S. operations, affecting the future availability and support of Lexie, Eargo and Go Hearing products.

Will Existing Lexie and Eargo Hearing Aids Still Work?

According to notices from LXE Hearing, existing hearing aids are expected to continue providing amplification and their core hearing functions.

However, customers may eventually face uncertainty involving:

• Mobile-app availability

• Compatibility with future smartphone updates

• Software and firmware updates

• Warranty administration

• Customer support

• Replacement domes, tips and wax guards

• Chargers and other model-specific accessories

• Repairs and replacement devices

Your hearing aids may work today, but it is worth considering what could happen if an app becomes unavailable, a charger fails, replacement parts are no longer stocked or the hearing aids require warranty service.

What Lexie, Eargo and Go Hearing Customers Should Do Now

If you currently use one of these hearing aid brands, there is no need to panic. Begin by taking a few practical steps.

Confirm That Your Hearing Aids and Charger Work

Test both hearing aids and make sure they charge correctly. Note any reduced sound, intermittent operation, battery problems or physical damage.

Weak or missing sound does not always mean a hearing aid has failed. Wax buildup is one of the most common causes of poor hearing aid performance. Replace the wax filters and inspect the domes before assuming that the device needs to be replaced.

Save Your Important Account Information

Write down or securely save:

• Your hearing aid model

• Hearing aid serial numbers

• Purchase date

• Proof of purchase

• Warranty information

• App login information

• Current hearing settings

• Customer-support correspondence

If your hearing aids use an app, keep the app installed and avoid deleting it unnecessarily.

Request Support While It Is Available

If you have an active warranty, unresolved refund, repair request or technical problem, contact the original company promptly.

Keep copies of all emails, shipping records, receipts and customer-service case numbers.

Consider Replacement Options Before an Emergency

You do not necessarily need to replace hearing aids that are still functioning. However, planning early gives you time to compare styles and features without the pressure of suddenly being left without a working hearing solution.

How to Choose an Alternative to Lexie, Eargo or Go Hearing

The right replacement depends on what you liked about your previous hearing aids and what you would like to improve.

Some people want Bluetooth streaming and app-based customization. Others prefer hearing aids that work without a smartphone. Some prioritize an extremely discreet fit, while others want easy-to-handle controls and replaceable receiver wires.

Eara Hearing offers options across these categories.

Eara In-the-Ear Hearing Aid Options

For customers who want a discreet design without a device resting behind the ear, Eara offers three in-the-ear styles.

Eara Clear ITC Rechargeable OTC Hearing Aids

The Eara Clear ITC hearing aids sit inside the ear and are designed for straightforward daily use. They are a practical option for someone who wants rechargeable hearing aids with manual volume and listening-program controls.

Eara Clear may be a good choice for customers who:

• Prefer an in-the-ear hearing aid

• Do not want to depend on an app

• Want simple onboard controls

• Prefer an in-ear device that may be easier to handle than a tiny deep-canal model

Click here and access link to $100 off promotion: Eara Clear ITC Rechargeable OTC Hearing Aids 

Eara Elevate CIC Rechargeable OTC Hearing Aids

The Eara Elevate CIC hearing aids feature a smaller, completely-in-canal design. They offer manual volume levels and listening modes without requiring Bluetooth or a fitting app.

Eara Elevate may be a good choice for customers who:

• Want a more discreet in-ear fit

• Prefer simple button operation

• Do not need phone-call or music streaming

• Want rechargeable hearing aids with a portable charging case

• Want built- in UV Care for sterilizing and cleaning 

Click here and access link to $100 off promotion: Eara Elevate CIC Rechargeable OTC Hearing Aids 

Eara Veil Premium IIC Rechargeable OTC Hearing Aids

The Eara Veil Premium IIC hearing aids are designed to sit deeply and discreetly within the ear canal. Veil combines a nearly invisible style with app-based sound personalization.

Through the compatible app, users can adjust elements such as softer and louder sounds, bass and treble. Veil uses Bluetooth Low Energy to communicate with the app; phone-call and music streaming are not included as verified features.

Eara Veil may be a good choice for customers who:

• Prioritize a very discreet appearance

• Want greater sound personalization

• Prefer premium discreet hearing aids that fit deep inside the ear

• Want fast portable charging and premium UV sanitization

• Do not need audio streaming
  

• Want app adjustment and precise hearing aid fitting
  

Click here and access link to $100 off promotion: Eara Veil IIC Rechargeable OTC Hearing Aids 

Eara Behind-the-Ear and Receiver-in-Canal Hearing Aids

Customers who prefer the familiar fit of receiver-in-canal hearing aids—or want accessible controls and flexible dome options—may prefer one of Eara’s BTE or RIC models.

Eara Essential BTE Rechargeable OTC Hearing Aids

The Eara Essential BTE hearing aids are designed for simple, dependable operation without Bluetooth or a smartphone app.

They feature manual controls and digital sound processing intended to support clearer conversations while reducing distracting background noise.

Eara Essential may be a good choice for customers who:

• Want an easy-to-use hearing aid

• Do not want to use an app

• Do not need Bluetooth streaming

• Prefer a larger unit with physical volume and program controls

• Want a rechargeable BTE hearing aid

Click here and access link to $100 off promotion: Eara Essential BTE Rechargeable OTC Hearing Aids 

Eara Connect Rechargeable RIC Hearing Aids

The Eara Connect RIC hearing aids offer a lightweight receiver-in-canal design with onboard volume and listening-mode controls.

Eara Connect does not require an app and is not intended for audio streaming. It is designed for users who like a modern RIC fit but prefer uncomplicated daily operation.

Eara Connect may be a good choice for customers who:

• Prefer a smaller receiver-in-canal design

• Want controls directly on the hearing aids

• Do not need app-based adjustments

• Want interchangeable dome sizes

• Want a portable charging case

Click here and access link to $100 off promotion: Eara Connect RIC Rechargeable OTC Hearing Aids 

Eara Explore Li+ Bluetooth Rechargeable OTC Hearing Aids

The Eara Explore Li+ hearing aids combine receiver-in-canal comfort with app-based personalization and Bluetooth connectivity.

The HA FIT app supports a hearing test, self-fitting, personalized sound adjustments and hearing aid controls. Explore Li+ also supports compatible smartphone calls and music or media streaming.

A smartphone is not required for basic hearing-aid use, but the app is required for self-adjustment and Bluetooth features.

Eara Explore Li+ may be a strong alternative for Lexie customers who want:

• Bluetooth phone-call and music streaming

• App-based personalization

• Self-fitting controls

• Rechargeable RIC hearing aids

• Replaceable receivers, domes and wax filters

Click here and access link to $100 off promotion: Eara Explore Li+ RIC Bluetooth Rechargeable OTC Hearing Aids 

Eara Ascend Premium RIC Bluetooth Rechargeable OTC Hearing Aids

The Eara Ascend Premium RIC hearing aids provide Eara’s most advanced RIC experience.

Ascend features Bluetooth 5.3, compatible phone-call and music streaming, app-based customization, multiple listening programs and advanced sound-processing features designed to support speech while managing background noise.

The portable charging case includes a digital battery display, additional charges, drying and UV functionality.

Eara Ascend may be a good choice for customers who want:

Premium colors available: Graphite or Champagne

• Premium Bluetooth connectivity

• Phone-call and media streaming

• Extensive sound personalization

• Multiple listening programs

• A rechargeable RIC design

• Replaceable receivers and multiple dome styles

• A feature-rich portable charging case

Click here and access link to $100 off promotion: Eara Premium Ascend RIC Bluetooth Rechargeable OTC Hearing Aids 

Which Eara Hearing Aid Is Right for You?

Use this comparison as a starting point:

• Simple BTE without an app: Eara Essential BTE

• Simple RIC without an app: Eara Connect RIC

• Bluetooth RIC with self-fitting and streaming: Eara Explore Li+

• Premium customizable RIC with Bluetooth 5.3: Eara Ascend RIC

• Easy-to-handle in-the-ear design: Eara Clear ITC

• Smaller completely-in-canal design: Eara Elevate CIC

• Premium, discreet and customizable in-the-ear design: Eara Veil IIC

The best choice depends on your hearing needs, preferred wearing style, ability to handle small components, smartphone use and interest in Bluetooth streaming.

Why Ongoing Hearing Aid Support Matters

Choosing a new hearing aid involves more than comparing price and technology. It is also important to consider the support and replacement parts you may need after your purchase.

Ongoing hearing aid care may include:

• Help choosing the correct model

• Hearing aid setup and fitting assistance

• Troubleshooting support

• Replacement domes and wax filters

• Replacement receivers, when applicable

• Charging accessories

• Cleaning and maintenance guidance

• Warranty and return assistance

Reliable support can help you keep your hearing aids working correctly and avoid replacing a device when it may only need cleaning, a new wax filter or another serviceable component.

Continue Your Hearing Journey With Confidence

News about Lexie Hearing, Eargo and Go Hearing may feel discouraging, particularly for customers who invested in hearing aids expecting years of support.

However, a company transition does not mean your progress toward better hearing has to end.

Eara Hearing offers a growing selection of rechargeable OTC hearing aids for adults with perceived mild-to-moderate hearing loss. Whether you want simple manual controls, a discreet in-ear design, app-based personalization or Bluetooth phone-call and music streaming, there is an Eara model designed for different listening needs and preferences.

Our goal is not simply to help you replace a hearing aid. It is to help you choose a solution that fits comfortably into your daily life—and provide the guidance, maintenance supplies and support needed to keep you hearing your best.

Better hearing should continue—even when your previous hearing aid company does not.

Explore Eara Hearing’s complete selection of OTC hearing aids or contact our team for help comparing models.

Contact us directly!

Support@earahearing.com

Important OTC Hearing Aid Information

Eara OTC hearing aids are intended for adults 18 years of age and older with perceived mild-to-moderate hearing loss.

If you experience sudden hearing loss, pain, drainage, severe dizziness or another concerning symptom, seek evaluation from a licensed healthcare professional.